Samsung Flip Fold Phone Screen Issue And Warranty Claim Follow Up Youtube In my previous video, i showed my samsung flip phone screen issue after 9 months. this is a follow up video to show how i claimed warranty and got it repaired. I recently bought a z fold 6. the inner screen developed a line from top to bottom of the screen. following directions from samsung, i shipped it off to a facility in tx with no physical damage. that facility has had my phone since august 9th. today august 14th samsung is returning my unrepaired phone to me, stating warranty will not cover.
We Fix Samsung Fold Screen Issues Screen Protector Replacement Contact us online through chat and get support from an expert on your computer, mobile device or tablet. support is also available on your mobile device through the samsung members app. check warranty coverage for all us samsung products with your model and serial number or imei number. Venster. first poster. 24 06 2024 10:42 pm. i have a flip 5, 9 months old, still under warranty. it devoted a green line across the fold (worse on rhs where the screen protector has lifted slightly) and the bottom screen flickers green. my network shop told me it is a common problem and the internal screen is faulty. Placed the new pre order for samsung galaxy fold 3 on aug 14. it is black 256 gb. received the order on 8 27. started using the phone on 8 29. found the issue on front screen with horizontal color line and flickering on that line. called customer service on 8 30. being transferred to multiple departments back and forth without any resolution. My galaxy z flip 5g screen cracked down the fold of the phone, and the screen underneath and around the crack has gone dead. it looks like many other people have had the same issue, but the samsung support center just continues to reply back to me that this constitutes damage to the phone so they can't repair it under warranty.
Solved Samsung Z Fold 3 Z Flip 3 Screen Protector Issue Samsung Placed the new pre order for samsung galaxy fold 3 on aug 14. it is black 256 gb. received the order on 8 27. started using the phone on 8 29. found the issue on front screen with horizontal color line and flickering on that line. called customer service on 8 30. being transferred to multiple departments back and forth without any resolution. My galaxy z flip 5g screen cracked down the fold of the phone, and the screen underneath and around the crack has gone dead. it looks like many other people have had the same issue, but the samsung support center just continues to reply back to me that this constitutes damage to the phone so they can't repair it under warranty. Options. 03 12 2024 07:59 am in. fold & flip phones. hi all i got a green line on the internal screen of my fold 4 (18m old) so took it to samsung store (uk) for a repair, they said that due to a minor dent in the metal hinge and a tiny bump on the screen that it was not warranty covered. as such i needed to call my insurance and claim. Two weeks ago a black dot showed up on the screen of galaxy z flip 3. it was a size of a sesame seed at first but now it is the size of a bean. i tried to reset but the black dot is still there. i bought this phone about 14 months ago and my warranty expired 3 weeks ago. i called samsung product support.
Comments are closed.