Missing Mail Stolen Packages Workwave Ups: you can file a claim on the ups website, or call their help and support center at 1 888 742 5877. fedex: you can file a claim on the fedex website, or call their support line at 1 800 463 3339. amazon: you can see if your package is eligible for a claim on amazon’s claim conditions page, and file a claim through your “orders” portal. Steps to take before asking us to start an investigation. follow the steps below before asking us to start an investigation into the missing package. verify that the expected delivery date of the package has passed. check that the package was addressed correctly. look around the delivery location for the package.
What To Do For Lost Missing Stolen And Delayed Usps Packages Having a system to restock the items. analyzing return reasons and reevaluating. the e commerce process is roughly cyclical. if you can streamline returns and pinpoint the origin of most issues, there will be fewer returns to deal with in the future. 7. choosing a shipping solutions provider. Contact the delivery carrier. most of the major delivery companies have dedicated systems in place to deal with stolen packages so your next best move is to contact them. fedex, ups, usps, and amazon all have claims sites where you can let them know what happened so they can try and assist you with getting back your package. Contact the sender for a possible refund or replacement. the next thing you should do is contact the sender of the packages. if it's a company, they may simply send a replacement following a. 1. file a police report. if you seriously suspect you've been hit by a porch pirate, and something was stolen from your stoop, call the police and file a police report for the stolen package. without witnesses, they won’t be able to do much, but they'll take note of the incident. if you have doorbell camera footage, be sure to share it with.
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