Donor Thank You Calls The Timothy Group An all inclusive guide for designed for executives, leadership, and board members. includes the 6r's or 6 key steps in developing a major donor strategy plus 5 easy steps to making donor phone calls. special bonus includes a sample script and script template tool. click here to start your free download. Focus on your donor. make the first part of your visit about them and their well being. catch up on life since the last time you spoke. say “thank you.” gratitude never goes out of style. virtual calls give you an opportunity to look your donors in the eye and genuinely express your heartfelt thanks. tune into facial expressions.
How Can I Say Thanks The Timothy Group Effective guide to making donor thank you calls. texting. texting is another great way to stay in touch with your key donors. you can text verses, ask for prayer requests, send links to ministry videos. every means of contact keeps your donor relationship fresh. you may wish to share one of our fundraising verses of the week. video calls. 1. the donor will be silent, caught off guard, or confused about what to say. 2. the donor will say something but won't be particularly effusive or seem interested in chatting. 3. the donor will say something appreciative about your organization or how nice it was of you to call. if it's option #1 or #2, simply:. Let me know that you know about me and my history with your charity. don’t ask for another gift! just stick to saying thanks. and don’t be rattled if i don't remember giving to your organization. just say, “well, we remember you! and we want to say thanks.”. leave a warm voicemail, if i’m not available. 3. determine when to call. once a donor makes a gift, you should follow up with them within 24 48 hours. your callers can decide when to reach out on their own, or you can hold a thank a thon, where calls are made as a group. you can turn thank you calls into a fun event that brings people from within your organization closer together.
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