Rethinking Your End User Device Strategy Beca Four ways to approach end user adoption. four key strategies to approach eua based on the principles of modern agile: 1. experiment and learn rapidly. make experiments “safe to fail” and encourage conducting them often. continuously iterate and improve when something isn’t working by experimenting frequently. A well planned training program can show end users exactly how to use new systems and technologies, reducing the likelihood of costly errors and helping them reach that ”aha!” moment faster. when end users realize the full value of a tool, it can positively impact roi. 3. user adoption as a success metric.
The 4 Best Approaches To End User Technology Adoption Using A Modern Telling a story is an easy, natural way to put events and ideas in context. your users almost always have a list of pain points and useful ideas for improvement which come out spontaneously in the course of talking about their day to day work. create a shared understanding. even the best documentation is open to misinterpretation. Communication is a two way street, reminds gerchow. while users are talking, “it leaders need to listen, observe, and acknowledge to be more responsive and satisfy end users’ technology needs. 2. modernize support. to stay productive and reduce downtime, your employees need fast resolutions to their technology challenges. as your organization looks for ways to transform it to improve the end user experience and keep workers productive, examine your existing it support model. Communication. for end users engaged early on, invite them in to with transparent access to project progress. give them client level access to project tools so they can see visual project dashboards and participate in relevant project communications. (you can usually customize their access for security purposes.).
Comments are closed.